Maintenance & Support

Like any precision machine, frost fans require regular maintenance to maintain peak performance and avoid breakdowns during critical frost periods.

AGI recommends annual servicing to ensure reliability and reduce the risk of costly downtime. Preventative maintenance and early inspections keep equipment ready well before frost season begins.

Our technicians service all rotating components, electrical systems, and software controls, ensuring long-term reliability and performance.

Each annual service typically takes approximately 4.5 hours per machine and is carried out during the day to minimise disruption.

A STANDARD ANNUAL SERVICE VISIT INCLUDES:

Comprehensive inspection: Every service includes a full inspection of all rotating components and electrical connections to ensure safe and reliable operation
Lubrication & balancing: Moving parts are carefully lubricated and balanced to reduce wear, extend lifespan, and maintain peak efficiency
Software & controller updates: We perform software upgrades and controller checks to keep your system running on the latest technology
Reliability checks: General maintenance tasks are carried out to safeguard performance and prevent unexpected breakdowns
Specialised diagnostics: Our technicians use advanced equipment such as dynamic balancing and vibration monitoring to detect issues early and fine‑tune performance

FLEXIBLE MAINTENANCE & SUPPORT SERVICES

We perform maintenance checks and repairs on a flexible schedule tailored to your preferences — whether planned, seasonal, or in response to an emergency. Our maintenance and support services cover a wide scope, including preventative maintenance programs, emergency breakdown repairs, comprehensive inspections, equipment upgrades, software updates, and seasonal pre‑frost checks.

SCHEDULE A SERVICE ›

SUPPORT & AFTERCARE

24‑hour support: Our technical team is available around the clock via phone or WhatsApp, ensuring help is always within reach
Remote diagnostics: Through AGI LIVE, growers benefit from advanced troubleshooting tools, proactive monitoring, and alerts before issues occur — keeping orchards protected and downtime minimized
Rapid response: Breakdowns are dealt with immediately, while routine servicing is scheduled according to each customer’s preference and timing requirements
Farmer training: We provide guidance and training so farmers can perform basic checks themselves with confidence
Collaborative support: AGI works closely with contractors to extend technical assistance and ensure comprehensive service coverage

WARRANTY & GUARANTEES

AGI offers component-specific warranties ranging from 6 to 36 months, covering blades, motors, gearboxes, sensors, and workmanship. Extended warranties and service agreements are available on request.

We also maintain stock of critical wear parts to ensure fast replacements when needed, minimising downtime and keeping systems operational.

WARRANTY DETAILS ›

ENQUIRE ABOUT OUR MAINTENANCE & SUPPORT SERVICES

AGI’s support team keeps growers protected when it matters most. From preventative maintenance and system inspections to remote diagnostics, call‑outs, and AGI LIVE monitoring, we help avoid downtime and ensure reliable performance. Whether it’s installation assistance, technical guidance, or emergency response during frost events, our experts stand with growers before, during, and after the frost season.

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AGI offers a complete range of frost mitigation solutions, combining advanced equipment with data-driven technology and expert support to deliver reliable, efficient crop protection.